Customer Success Story

Learning Site: Accessible & Localized

A renowned learning site was made accessible to people who are differently-abled and use assistive technologies. Content of hundreds of certification exam pages was updated and localized to multiple locales. The site was also enhanced to enable third-party integration.

Be it development, or localization, or accessibility, these guys are like victors in everything that you would need to design, develop, and promote a product. With Vidyatech, it’s been a long association that always proved to be mutually beneficial and profitable.

Product Head, US-based Software giant

WHAT VIDYATECH DID?

Challenge

The USA-based software giant wanted to make its learning site accessible to people who are visually impaired (VI). It was required to comply with Section 508 of the Rehabilitation Act of 1973, the law that governs accessibility of information technology (IT) in the USA.

The content of the site, targeted at training and certification, needed to be updated and localized to multiple locales. Customer added to the scope of work various functionality and usability issues that were already reported and needed resolution.

Solution

Our team, comprising Microsoft certified professionals and highly experienced software developers, studied the website and the requirements communicated by the customer. It was recommended that the Certification & Exams section should be practically redone for better user experience.

What Vidyatech team did?

Vidyatech team designed and developed the solution and updated the content of existing pages. The user interface (UI) of Certification & Exams section was redesigned for improved user experience (UX).

To enable rapid and seamless updates to the site, the UI and underlying content were moved into separate layers using custom APIs.

At the request of the customer’s marketing team, a special promotional discount feature and related publicity banners were added. Following the latest norms in privacy protection, Vidyatech implemented the Cookie Consent functionality that complied with the General Data Protection Regulation (GDPR) where the users were empowered to select their cookie preferences to protect data privacy.

The VI testers and Accessibility Checkers of the Accessibility team ensured the learning site is accessible and conforms to WCAG (Web Content Accessibility Guidelines) 2.0 Level AA.

Results

  • Accessible site that complies with the Section 508 of the Rehabilitation Act of 1973 of the USA.
  • The site that complies with WCAG 2.0 Level AA, and with GDPR for data privacy.
  • Localized to Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russia, and Spanish.
  • Redesigned UI of critical sections of the site for improved user experience.
  • Key responsibility of ongoing maintenance and support.

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