Case Study/ Learning Technology

Automation-Driven Solutions for a Leading Edu-Tech Provider

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10,000+
questions imported instantly

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80%
reduction in course creation effort

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50,000+
satisfied learners

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Highlights

Automated Survey Email Service: Implemented a robust system for automating feedback collection after course completion.

Question Import Tool: Simplified content creation through an application that imported questions from spreadsheets into Absorb LMS.

Middleware Integration: Streamlined user authentication and course enrollment through seamless integration between the client’s existing LMS and Absorb.

QuickBooks Online Integration: Enabled automated invoice generation and data management by connecting QuickBooks Online with the client’s LMS.

In This Article

Challenge

Solution

Business Benefits

Challenge

A prominent player in healthcare education sought to optimize their learning management processes by automating user feedback collection and enhancing user workflows. Importing questions for course creation was a manual and labour-intensive process, and they required a more efficient system to simplify content creation. The client also faced a challenge in managing their invoicing system efficiently, which required integrating QuickBooks Online with their LMS. These varied requirements posed operational and technical challenges in terms of maintaining workflow efficiency and enhancing user experience. They needed a solution that would streamline multiple administrative tasks while enhancing the learning experience for their users.

Solution

Vidyatech developed and implemented several custom solutions to address the challenges:



Automated Survey Email Service: A Windows service was created that triggers automatic emails at specific intervals (45, 90, and 120 days after course completion). The emails included initial surveys, reminders, and follow-ups, enabling timely feedback collection and improving response rates.


Question Import Tool: A bespoke Windows application was developed to enable the seamless import of questions from Excel spreadsheets into Absorb LMS. This dramatically reduced the manual effort involved in creating assessments and quizzes.

Middleware Integration: Our team developed a middleware application that bridged the client’s existing LMS with Absorb, which in turn ensured that users were automatically enrolled in relevant courses based on predefined parameters, providing a smoother, more personalized learning journey. The integration also allowed for dynamic department creation and enhanced the overall user experience by automating user authentication.

QuickBooks Online Integration: The integration facilitated seamless invoicing processes by linking QuickBooks Online with the LMS, allowing users to manage financial data and generate invoices directly from the system. The system allowed users to upload Excel files with enrollment keys, which were mapped to specific departments and courses for proper categorization and billing.

Business Benefits and Impacts

Timely and Consistent Feedback: Automated survey emails ensured that CHE could consistently gather actionable insights from learners, allowing them to adjust courses and improve training effectiveness.

Enhanced Operational Efficiency: The Question Import Tool and middleware integration significantly reduced manual processes, freeing up administrative resources and improving overall productivity.

Improved Learner Satisfaction: With enhanced user experience and more efficient workflows, the client saw higher course completion rates and improved learner engagement.

Seamless Financial Operations: QuickBooks Online integration allowed for accurate and timely invoice generation and reduced administrative overhead. It also simplified the audit process by providing detailed financial records.

Scalable Solution: The middleware’s ability to handle automatic user authentication and department creation provided the client with a scalable solution that could grow with their expanding user base, adapting to future needs with ease.

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