Case Study/ CyberSecurity
60% improvement
in patch management productivity
100% compliance tracking
with reporting at every stage of workflow
50% reduction
in patch approval and deployment time
DashMagiq® Patch Management Compliance streamlined the patching process for a global enterprise, integrating with Altiris and vulnerability scanners.
Introduced a gated approval workflow to ensure patch reliability across critical environments.
Automated notifications and reports reduced manual effort and improved decision-making efficiency.
The client, a global enterprise in the IT services sector, wanted to track the vulnerabilities detected by their Vulnerability scanner in their existing Ticketing system. The Altiris system did not natively support critical platforms like Ubuntu, Debian, Oracle Linux, and Solaris. Also, there were patch validation bottlenecks as manual approval workflows and inadequate tracking caused delays and inconsistencies in patching critical servers. Managing vulnerability scans, patch deployments, and compliance reporting was complex, prone to errors and caused compliance gaps.
To address these challenges, Vidyatech developed a middleware framework to integrate the cybersecurity product with the ticketing system to enable seamless communication between the two systems. This helped address the challenges in the following manner:
Extended platform support: Introduced custom agents to patch unsupported operating systems.
Automated gated workflows: Ensured patches were validated in Test and UAT environments before deployment in Production.
Seamless integration: Worked with existing tools like Qualys and Nessus to correlate vulnerability data and prioritize patching tasks.
Comprehensive dashboards: Provided real-time views of patch compliance and system status, enabling stakeholders to track progress effectively.
Automated notifications and reports: Delivered timely email updates and comprehensive deployment reports to keep all stakeholders informed.
DashMagiq® Patch Management Compliance transformed the client’s patching processes, delivering:
Enhanced efficiency: Reduced patch approval and deployment time by 50%, accelerating compliance workflows.
Comprehensive compliance: Ensured 100% visibility and traceability across Test, UAT, and Production environments.
Cost savings: Optimized patching workflows reduced reliance on manual processes, cutting operational costs.
Expanded support: Enabled patching for critical platforms previously unsupported by Altiris, reducing security risks.
Improved decision-making: Automated reports and dashboards empowered stakeholders with actionable insights.
DashMagiq® Patch Management Compliance
Patching to remediate vulnerabilities is an expensive process and patching critical servers needs experienced and trained resources. Moreover, existing Patch Management software generally do not support Ubuntu/Debian and Solaris OS. DashMagiq® Patch Management Compliance orchestrates patch management systems, vulnerability scanners, and GRC workflows to provide a comprehensive but simple process to meet your compliance goals, along with providing extension agents that work with your existing Patch Management product to bridge the gap.
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