Case Study/ CyberSecurity

Unified Real-Time Dashboards for Telecom Giant

Endpoints Icon

80%
reduction in manual report revisions

Incidents Icon

100%
up-to-date info presented to management

Incidents Icon

25%
improvement in operational efficiency

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Highlights

Deployed DashMagiq® Unified Management Console (UMC) to streamline real-time monitoring and reporting for a large telecom company.

Enabled seamless integration of multiple cyber defence feeds into unified dashboards that adapt to the manager’s role and data needs.

Eliminated outdated reports and manual formatting, ensuring faster and more accurate decision-making.

In This Article

Challenge

Solution

Business Benefits

What Made This Happen

Challenge

The telecom giant had heavily invested in multiple cyber defence monitoring tools, but these systems generated independent real-time feeds that required extensive manual formatting and summarization by the IT team. Each report needed customization to suit various levels of management, resulting in frequent revisions. By the time reports reached decision-makers, the data was often outdated, causing delays in critical decision-making and business response times.

Solution

To address these challenges, Vidyatech implemented DashMagiq® Unified Management Console (UMC). This solution provided a unified dashboard that automatically consolidated numerous data feeds from existing cyber defence tools. The UMC offered the following key features:

Role-based custom dashboards: Tailored views of data based on the user’s role, ensuring the right information is presented with the appropriate level of detail.

Automated data merging: Consolidated feeds from all cyber defence systems, reducing the need for manual data manipulation.

Real-time reporting: Automatically updated reports, reflecting the latest information from cyber defence tools.

Drill-down capabilities: Allowed users to explore data in greater depth without needing additional manual formatting.

Business Benefits and Impacts

The deployment of DashMagiq® UMC brought transformative improvements:

Significant time savings: The system reduced manual report revisions by 80%, speeding up the delivery of real-time actionable insights for managers and executives.

Improved decision-making: Real-time data presentation resulted in a 30% increase in decision-making speed, as executives could make faster, data-driven decisions and no longer needed to wait for updated reports.

Operational efficiency: Improved by 25%, as the IT team no longer had to focus on repetitive data consolidation and formatting tasks.

What Made This Happen

DashMagiq® Unified Management Console (UMC)

DashMagiq® Unified Management Console (UMC) is a secure and scalable specialty middleware that can pull in near real-time data from various monitoring tools and present customizable role-specific consoles. It simplifies the way you monitor, gather, present, and analyse data. With apt and on-time reporting, you can analyse and control cybersecurity incidents more smartly.

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